Maximize Performance and Efficiencies
For over 20 years, OT Group has been providing integrated business technology solutions to thousands of clients. In addition to being Canada's largest independent Authorized Canon Dealer, we are also an Authorized Dealer for Kyocera copiers and printers.
Our extensive product mix ranges from facsimile and desktop copiers to high-speed digital networked copy systems. Whether your business needs are basic or highly complex, we have a custom solution that is right for you. At OT Group, we have one goal in mind: to provide integrated business solutions that allow our clients to maximize performance and efficiency.
Customer Service
OT Group offers its customers the most comprehensive on-line support tools in the industry. Our eSupport allows you to connect and collaborate with an OT Group technician online who can then perform permission-based on-line diagnostics. eSupport saves you time and money since the diagnosis and repair can be performed with you in real time...while you watch.
OT Groups web-based Customer Support Service provides clients with a user-friendly secure log-in access that enables evaluation of the performance of a single machine or the entire fleet. Clients can place service calls, view month-to-month usage and output data on any machine, submit meter readings and order toner or consumables on-line instantly.