Small to medium-sized businesses in Ontario, Canada, operate in a highly competitive market. To become profitable it’s crucial that their internal processes are efficient, that they can minimize downtime and they can provide a world-class customer experience (CX).
Your company’s IT strategy plays a huge role in making this possible - yet many small to medium-sized businesses are still wary of investing in new technologies.
That’s why OT Group is excited to share our latest resource with you, an in-depth look at the top five strategic office technology trends that are expected to impact small to medium-sized businesses throughout 2020 and beyond.
In this ebook, we take a look at five technology trends that your company simply must know (and invest in) during 2020 and the coming years:
1 - Cloud technology is crucial for your internal operations
Are you currently using cloud computing for your internal processes? If you are, fantastic! If not, you are really missing out. The use of cloud-based computer systems can completely transform the way your company operates, bringing you a wide range of benefits.
2 - AI security is increasingly important
You’ve likely seen frequent news stories about large organizations losing millions of dollars to data hacks over the past couple of years. In fact, it's estimated that cybercrime will cost the world in excess of $6 trillion annually by 2021. If you don’t have methods to prevent cybercrime, your business is at serious risk.
3 - Microsoft 7 is no longer receiving security updates
As of January 14, Microsoft is no longer supporting Windows 7. That means no more updates, no more system fixes and, most importantly, no more security patches. If your company continues to use Windows 7, you will be entirely at the mercy of cybercriminals. So, what’s the solution?
4 - The rise of creative funding models
Tired of paying high upfront fees for new technologies that impact your bottom line? Don’t worry, subscription fees are becoming the norm for technology investment. Creative funding models such as IaaS, DaaS and SaaS will all continue to grow throughout 2020 - and your company should make the most of them to access innovative new solutions.
5 - 2020 is the year for business intelligence uptake
The performance of your business relies on performance analysis, but in a data-saturated world it can be incredibly hard to pick out important data and turn it into actionable insights. Using business intelligence technology to automate this process can help your organization make more strategic business decisions.
Do you want to learn more about these trends?
Our newly released ebook, titled ‘Strategic Office Technology Trends For 2020’ looks at the above five trends, and explains exactly how your business can benefit from investing in them over the next year.
By learning about these trends, you’ll be in a far better position to improve your internal processes, make your company more profitable and set yourself up for future growth.
Do you have any questions about how new, innovative office technologies can transform your company for the better this year? Contact OT Group today. Our team of technology experts would be more than happy to answer any questions you have.
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