Careers

Senior I.T. Field Support Technician [Kingston]

OT Group
Kingston, ON
Full-time, Permanent
 

Overview:
OT Group is currently looking to add several experienced and knowledgeable I.T. / Network Support Technicians to our team. OT Group prides itself on providing exceptional customer service from highly qualified and certified technical support staff.

Our service offerings included:

  • Managed IT Services
  • Infrastructure Design and Support
  • Data Protection and Recovery
  • Cyber Security
  • Cloud Computing
  • Server Hardware, Software and Desktop / Mobile Solutions
  • Cloud-Based Phone Systems
  • Electronic Document Management and Workflow Solutions

If you are outgoing, have excellent communication skills and enjoy working in a fast pace environment this position is right for you.

Area of Responsibility:

Belleville West and North, customer site and remote support.

Qualifications:

  • Post-secondary education in computer technologies and/or software coding
  • Minimum 3 Years experience working for an MSP
  • A+, Network+, MCSE, Cisco, VMware certifications recommended
  • Exceptional knowledge of IT Best Practices
  • Minimum of three years of working in a Microsoft Server Environment, which should include:
    • Microsoft Server 2016 or newer
    • Microsoft Exchange 2013 or newer
    • Microsoft SQL
    • Microsoft SharePoint
    • Active Directory
  • Experience with Office 365 configuration and Tenancy Deployment
  • The ability to create code using C# would be a significant benefit
  • Experience configuring data back plans and policies for windows-based environments
  • Experience configuring and deploying VMware virtual servers
  • Experience configuring Internet connectivity and routers
  • Experience utilizing a Remote Monitoring and Management Tool such as ConnectWise or Solarwinds
  • Proven Oral and Written communication skills
  • Excellent troubleshooter with a commitment to detail
  • Exceptional commitment to customer satisfaction
  • A desire to learn new skills and enhance already exceptional capability and knowledge

Work Hours:

Monday to Friday, 8:00 AM to 5:00 PM, hours may shift depending on current projects and customer requirements. Potential on-call time.

Valid Drivers License and access to a reliable vehicle.

Benefits:

  • Per Kilometer Car Allowance
  • Dental Care
  • Extended Health Care
  • Pension Plan

Reference ID: SITF-01-2021

Job Types: Full-time, Permanent

Salary: $22.00-$26.00 per hour

Ability to commute/relocate:

  • Kingston, ON (required)

Experience:

  • IT support: 3 years (required)

Licence/Certification:

  • Valid Drivers License (required)

Apply Here:⤵️
Easy Apply Link

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, OT Group will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. Please inform Human Resources of the nature of any accommodation(s) that you may require.

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