Business Technology Insights

Here at OT Group the security of our clients comes first. That’s why when we hear of a new scam affecting our customers, we believe it’s particularly important to raise awareness around the issue.

One security issue we’ve seen impacting our clients frequently over the past couple of years is the SIM swap attack.

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The basics of photocopying are simple. You load a document, push copy and out of the photocopier comes multiple copies. But there’s so much more a photocopier can do for your business, which is why you shouldn’t just grab the first well-priced model you find.

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Are you looking to improve the way your business operates, using technology to overcome some of the challenges your organization faces? Then there’s no doubt that you have come across the term IT solutions.

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Every small and medium-sized organization in Ontario wants to find ways in which they can cut down costs and increase their profits. Did you know that cutting down on your office printing costs can help you do exactly that?

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Short of the printer breaking down and no longer working, many businesses will keep using their old printer, regardless of age or the sounds it makes. Printers, copiers and scanners are the poster child for “if it ain’t broke, don’t fix it”. 

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All businesses want to spend money wisely, improve efficiencies, minimize downtime and ensure the successful adoption of new technologies by employees. Is your company performing a business situational analysis (or a business IT infrastructure assessment), to make this happen?

If not, your business is, more than likely, suffering from the wasted time and increased costs associated with downtime. The 2017 Veeam Availability Report revealed that enterprise organizations lose an average of $21.8 million (USD) a year due to unplanned downtime.

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Despite the rise of video communication platforms such as Zoom or messaging platforms like Slack, phones are still the preferred communication channel for the vast majority of businesses - whether for communicating internally or speaking with customers.

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Change is coming for small to medium-sized businesses around the world, and those based in Ontario, Canada, are no different. Trends such as the rise of Millennials and Gen Z, the growth of eCommerce, growing customer expectations, business automation and a significant increase in the use of big data will all have an impact on how companies operate in the future.

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Downtime can have a significant impact on a company’s bottom line. According to Gartner, the average cost of IT network downtime is $5,600 p/minute.  That doesn’t even take into account intangible variables such as employee burnout, product velocity and brand reputation that also can have a negative affect on an organization's finances.

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When it comes to choosing the right printer for your business office, there’s certainly no one-size-fits all. And while the purchase of a new printer may seem insignificant on the surface, it’s an expensive buy that has long-term ramifications for your bottom line.

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