Technology has changed a lot in the past thirty years, but our ability to help customers use it effectively hasn't. Our experience with thousands of customers, across many different industries, helps us design practical solutions to help you save time, money and headaches. Our 360-degree view of technology gives us a unique perspective, allowing us to help you optimize your existing assets.
If you're looking to leverage the expertise of an outside partner, we are here to help. Managed AV, Managed Backup, Remote Help Desk, and Onsite Technical services are just a few of the services we provide our SMB clients.
Managed Services take the strain off your internal resources by outsourcing technology services to a partner organization. With a Managed IT Service provider, you ensure your information and infrastructure is managed by an IT expert, responsible for core technology / equipment, software and systems.
Managed Service agreements allow businesses to benefit from predictable pricing and the ability to focus on core business goals rather than the IT systems. Many organizations quickly find that they don’t have the right level of technical expertise in-house to effectively manage their growing and increasingly complex IT systems.
Immediate benefits can be gained through a Managed Services Program, such as:
When you partner with OT Group, you gain access to over 50 customer service and technical staff who understand the importance of protecting your current technology investments. We have the experience to help you develop the most effective solutions that will work for you. OT Group’s custom solutions will enhance customer service, improve internal communication and maximize efficiencies which leads to increased profitability.
Our approach to solving a client’s business problems begins with our Business Process Analysis. This unique analysis is performed on-site and helps determine which technical solutions best suit your needs. Once we have a thorough understanding of your needs, we’ll recommend appropriate hardware and software solutions and provide training for your staff. Our Microsoft Certified Small Business Specialists will make the transition to your new software or network solution as smooth and trouble-free as possible. At OT Group, we pride ourselves on our ability to share your vision and provide scalable solutions that will allow your business to grow.
Reach out to our team of IT infrastructure experts today and find out how our vendor-neutral approach will ensure your organization is able to implement the right hardware and software to reach your yearly goals.Talk to An Expert
Technology has changed rapidly in the past 30 years, but OT Group’s ability to help customers use it effectively hasn't. Our experience with thousands of different companies and our 360-degree view of technology gives us the unique ability to optimize your existing assets and implement a state-of-the-art IT solution that will transform your company’s processes.