Cloud Based Phone Systems

Scalable Business Phone Solutions

Your company needs a phone system that not only matches your current business requirements, but can grow alongside your ambitions.

Successful businesses are constantly on the move: growing, adding locations, hiring new employees. Because your phone system has such an impact on your day-to-day—from budgets to employee productivity to customer care—it should scale with your company.

Don’t invest your time, budget, and energy into deploying one system only to have to upgrade to another later. Choosing the right system from the start saves resources and multiplies opportunities for greater collaboration and productivity.

The market offers many phone system models designed for enterprises. But most companies require a modern phone system that functions more as an asset than a utility. These asset phone systems are: 

  • Professional. Advanced voice features help deliver positive customer experience over the phone. 
  • Mobile. Run your business from anywhere and empower your employees to be productive no matter where they are. 
  • Reliable. With the right system, you never miss a call. 
  • Scalable. Nothing should stifle your company’s growth—especially not your phone system.

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Cloud Based Phone Systems.

What is Hosted VoIP?

Voice over Internet Protocol (VoIP) is a cloud-based phone system that allows you to make phone calls at any time, from any place using a computer with a headset, your mobile device with an app, or a traditional desk phone and a VoIP service. 

VoIP converts your voice into a digital signal, allowing you to make calls directly from a computer, VoIP phone or any other data-driven device. Rather than through a phone line, VoIP is a phone service that is delivered over the internet. 

On-site installed phone systems that connect through VoIP run through your company’s infrastructure and connects to the public switched telephone network (PSTN) or a VoIP service. This means that you would be completely responsible for installing, updating, managing and maintaining the phone system yourself.

Hosted VoIP, however, is managed by the VoIP provider. That means the VoIP provider maintains and manages all of the equipment, services and servers associated with any hosted VoIP phone system. 

Hosted VoIP is operated entirely through the internet, with an assigned phone number that can be accessed from anywhere in the world. As long as you have an internet connection, you will be able to make calls from the same phone number.

Why Businesses Choose Hosted VoIP

By the end of this year, the typical IT department will maintain less than half of its platforms (40 percent*) on-site, with the rest residing in the Cloud. This includes their communications platforms. In the past, traditional on-premises platforms were seen as mere utilities, a checkbox enterprise had to mark off.

These systems also presented a host of challenges. In the beginning, they required heavy investments in hardware and took time to deploy and configure. Once they were in place, it didn’t take long before they became obsolete, isolating enterprises from recent updates and features. As they reached their end of life, these systems increasingly monopolized IT resources to keep them functional. On-site VoIP offers similar risks, as does a hybrid cloud.

Only Hosted VoIP offloads the inherent risk of tech investment onto the provider while delivering greater agility, more advanced features, seamlessly scalability, and resilience to outages and natural disasters. With less risk, greater flexibility, no end-of-life for the technology, and access to advanced reporting, automation, and mobility, enterprises are free to funnel their resources away from maintaining their technology and toward outperforming competitors.

Employee using hosted VoIP  Hosted VOIP

What are the Benefits of Hosted VoIP?

As with any cloud-based system, your business can realize a huge range of benefits from the use of Hosted VoIP. None more than the fact that you’ll be able to avoid the ongoing expensive investments that come with a traditional, or on-site phone system, communication system.

Other benefits of hosted VoIP include:

  • Significant cost savings.
  • The ability to easily scale up or down depending on the growth of your company.
  • A far greater customer experience through high call quality and unique features.
  • Access to a mobile workforce that can use your company number whether they have an internet connection.
  • Access to innovative features such as never miss a call’, virtual assistance, auto-attendant, and video chat.
  • Access to world-class communications all on one platform, including voice, video and chat.

Tele-communications systems are an essential component of office infra-structure and deciding on a new or replacement system is a strategic investment decision. We’re experts in phone system technology, ready to help you understand your options and recommend a solution that will easily scale for the future.

Book a Cloud Phone System Demo

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Technology has changed rapidly in the past 30 years, but OT Group’s ability to help customers use it effectively hasn't. Our experience with thousands of different companies and our 360-degree view of technology gives us the unique ability to optimize your existing assets and implement a state-of-the-art IT solution that will transform your company’s processes.


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