What to Expect From a Managed IT Services Provider

Posted on July 30, 2021

Topics: IT Infrastructure

What to Expect From a Managed IT Services Provider

There’s no doubt about it, Optimizing your company’s IT can be tricky. You need to optimize your budget so your systems can grow with your company and drive innovation, but at the same time you need to save money to improve your bottom line.

IT solutions are now about being proactive rather than reactive, optimizing your current systems and implementing new ones that ensure your business is set up for growth.

Do you need additional IT support, but your business is struggling to decide whether to invest 

in-house or partner with a third party? You have two options, hire an on-staff IT specialist or partner with a managed IT services provider.

In this blog, we’re going to take a look at what managed IT services actually is, what functions of your IT strategy it addresses and how your organization can benefit from partnering with a professional managed IT services provider.

What is managed IT services?

A managed IT services provider is a third-party organization that is responsible for the entirety, or a specifically-chosen portion, of your company’s IT operations, functionality and technology.

These outsourced functions could be as basic as keeping IT equipment fully functional through third-party IT support, or they could be as complex as providing a complete outsourced IT team and strategy

A managed IT services provider's main goal is to either support an experienced IT team by taking some of the day-to-day responsibilities off of their plate so they can focus on core competencies, or to serve as an IT team for a company that has little or no internal IT capabilities.

What services does managed IT offer?

With that in mind, there’s a wide range of IT services that a managed IT services provider offers. These include, but are not limited to:

What are the benefits of working with a managed IT services provider?

Whether you’re an IT manager or business executive, working with a managed IT services provider can make your job easier so you can focus on the things that truly drive innovation and profit within your organization. 

Here are a few ways in which your business will benefit from partnering with a managed IT services provider.

Focus on core objectives: As your business grows, so will your IT needs. As a result, your IT team is likely going to struggle with this increased workload, preventing them from focusing on the core objectives of your business that drive profit growth. By outsourcing your IT services to a third-party, your in-house IT team can focus on the tasks that drive real value to your organization. 

Get the expertise you need at competitive rates: New technologies require new expertise. Building a large in-house team of IT experts is expensive. Partnering with a managed IT services provider is a fantastic way to access that experience and knowledge for a fraction of the cost that an in-house team would set your business back.

Proactive monitoring and maintenance: A managed IT services provider will be constantly monitoring your IT infrastructure to ensure any issues are caught before they escalate into serious problems or downtime for your business. Faster response times to issues will ensure your business is proactive, not reactive.

Are you ready for managed IT services for your business?

Is your business lacking expertise in any of the services described above and wants to see true ROI from its IT strategy? OT Group is here to help. We’ll complete a full audit of your company’s IT infrastructure, and set you up with a plan that optimizes your current technology and prepares you for future growth.

Get in touch with us today to find out more.


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