What is the Cost of Managed IT Services in Ontario?

Posted on August 24, 2021

Topics: IT Infrastructure

What is the Cost of Managed IT Services in Ontario?

Managing your IT infrastructure, technologies and processes can be difficult for small and medium-sized businesses, particularly when you only have a small team with little to no IT experience. 

That’s where outsourcing to a managed IT services partner can bring your organization real benefits. Yet most small businesses are under the impression that outsourcing their IT is out of their budget. 

Are you interested in learning more about managed IT services? Check out our blog, What to Expect From a Managed IT Services Provider.

With so many options when it comes to managed IT services in South Eastern Ontario, that’s simply not true. The right partner will help your business come up with a solution and budget that helps you reach your objectives.

With that in mind, in this blog we take a look at the cost of managed IT services in Ontario. We hope it helps your business find the right IT services provider. 

Firstly, what is managed IT services?

Managed IT services is a way of outsourcing your IT infrastructure, operations, functionalities and technology to a third-party organization that is experienced and has expert knowledge of all things IT. 

These outsourced functions could be as basic as IT repairs or basic support, to as complex as building an entire IT infrastructure and IT strategy for your organization. Managed IT services work to support your team in any way that will make your organization more efficient and profitable.

That could be supporting your existing technology team to take away some of their day-to-day responsibilities and help them focus on core business functions, or to act as an outsourced CTO on behalf of your business and manage your entire IT strategy.

How much does managed IT services cost in South Eastern Ontario?

Despite being an important factor in your decision to choose between one service provider and another, the price of IT services can be particularly difficult to nail down or estimate in a single blog topic.

That’s because the cost of having your IT managed by an outsourced third-party provider depends on a wide range of factors, including the complexity of your technology, the services you want your IT services partner to provide and how many devices/users are on your network.

Before talking to potential partners about their pricing, it’s first important to gain a basic understanding of how managed IT services pricing models work. We’ve created a list of the most common pricing models below. 

The most popular managed IT services pricing models

✔️ Per device

Your company will be charged a flat fee for each device that the managed IT services provider monitors and supports. There will be a flat price for each device, such as desktops, servers, printers and managed networks. 

Best suited for: Businesses in which users complete work on specific devices.

✔️ Per user

Closely resembling the per device pricing model, per user pricing is simply a flat price for each user as opposed to each device. This typically covers commonly used equipment such as office equipment, home equipment and communication channels. 

Best suited for: Highly-connected companies in which users use a wide range of devices to complete their work.

✔️ Monitoring-only

This is one of the most affordable managed IT services pricing models, in which an IT partner will remotely monitor and issue alerts/notifications to your existing IT team. Your in-house IT team will rectify the issue once they have been alerted to it. 

Best suited for: Organizations looking to augment their existing IT team with monitoring capabilities. 

✔️ Tiered

Tiered pricing model involves bundles packages that include a specific number of services. The higher tier package you get the more money you pay, but you are able to access additional services that you wouldn’t be able to with lower tier packages. 

Best suited for: Businesses which are planning on scaling their IT environment for fast business growth. 

✔️ A la Carte

Hand pick exactly what services you want your partner to provide to your organization, giving you complete control and customization over the IT services you receive. Tailor packages and services to your company’s specific needs and requirements. 

Best suited for: Companies who want to achieve specific goals. 

✔️ Flat-fee or “all-you-can-eat”

Tired of the burden of monitoring, analyzing and improving your IT infrastructure and processes? Wash your hands of the complexities of IT strategy by outsourcing it completely to an expert third party all for a flat fee, they’ll essentially become an outsourced chief technical officer (CTO) for your business. 

Best suited for: Organizations that want their entire IT strategy managed by an IT services partner.

Which managed IT services pricing model works best for you?

As you can see, outsourcing IT services to a third-party requires careful consideration, budgeting and planning, but it offers a huge amount of benefits for small businesses from reduced IT burden, proactive IT monitoring, an improved IT strategy and so much more. 

Which of these models is the most effective for your business will depend on a variety of factors, including your location, business size, existing technologies and what your objectives are. 

The right partner will be able to work with your company to analyze what technologies and services will most benefit your organization, allowing you to budget accordingly. 

Interested in learning more about managed IT services and how they can help the growth of your business? Get in touch with OT Group today, we provide world-class managed IT services to South Eastern Ontario, including Toronto, Ottawa, Belleville, Markham, Kingston, Peterborough, Cornwall, Whitby and many more. 


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