Business Technology Insights

The pandemic showed us how important adaptability is for individuals and businesses alike. The resulting adoption of remote work models, new communication methods and flexible ways of working has increased the adoption of new digital technologies in the business world.

Here at OT Group the security of our clients comes first. That’s why when we hear of a new scam affecting our customers, we believe it’s particularly important to raise awareness around the issue.

One security issue we’ve seen impacting our clients frequently over the past couple of years is the SIM swap attack.

After progressively amassing its troops near the Ukrainian border since December last year, Russia on Thursday (February 24, 2022) officially launched an invasion of Ukraine that represents one of the largest conventional military attacks that has occurred in Europe since World War II. It’s generally regarded that Russia and Ukraine are now at war, and that means cyberwarfare is set to increase exponentially over the coming months. 

Keeping up with the latest IT trends and developments can be incredibly difficult, particularly for small and medium-sized businesses that don’t have the resources to truly focus on their IT strategy.

Your IT strategy is as crucial to the success of your organization as any other core business function, whether it be sales and marketing, accounting, human resources or administration.

And just like any of those core business functions, staff training is crucial. IT isn’t just about what technology your company uses, it’s about how your employees use those tools to optimize their time and build more efficient processes.

The rate at which technology and software trends evolve can be daunting for any business owner. As quickly as your organization adopts technology, it feels like a new version of that software or a new product has already taken its place.

It’s not uncommon for small and medium-sized businesses to have no in-house IT support. Instead, technical problems and IT decisions are handled by the most tech-savvy person in the company. 

This can work for a short amount of time, but it’s certainly not a sustainable practice. That’s why small and medium-sized enterprises typically partner with an outsourced IT support partner (also known as a managed IT services provider) for their technology needs.

Over the past decade, technology has become a huge part of how education institutions operate. Whether used on the front line to better engage students, used behind the scenes to improve efficiencies or used to communicate with members of staff, schools and other educational facilities have come a long way. 

A huge amount has changed for small and medium-sized enterprises (SMEs) over the past year, with many making the transition to remote and flexible work schedules. With employees now based outside of the physical office for many Ontario-based businesses, IT solutions and technology choices are becoming increasingly important for business success.

Has your entire small to medium-sized business made the transition to remote work? There are some measures you should take to ensure your team is properly cleaning their home office and IT hardware - both physically and technically.