Business Technology Insights

Craig Bell

Craig Bell
Vice President, OT Group of Companies

Recent Posts

When harnessed correctly, technology and your IT strategy provides your small or medium-sized business with the opportunity to greatly increase internal efficiencies, improve productivity and optimize profitability. 

Technology can help you optimize your existing processes, enhance them with slight tweaks, or even revamp your business processes completely to make your business more efficient and profitable.

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Technology is critical to every single business. It can lead to increased efficiency, higher productivity levels, a competitive advantage over others in your industry, enhanced cybersecurity, happier employees and so much more. 

The problem is, when you implement new technology into your organization’s processes you are disrupting the daily routine of your team. Your employees will have to change their processes, they’ll need to use new tools to complete their work and their day-to-day tasks are different.

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Budgeting for a small business is never easy, particularly when it comes to allocating funds for your company’s IT support. In fact, most small and medium-sized businesses push their IT support needs to the back of their minds. 

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Your IT strategy is as crucial to the success of your organization as any other core business function, whether it be sales and marketing, accounting, human resources or administration.

And just like any of those core business functions, staff training is crucial. IT isn’t just about what technology your company uses, it’s about how your employees use those tools to optimize their time and build more efficient processes.

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The rate at which technology and software trends evolve can be daunting for any business owner. As quickly as your organization adopts technology, it feels like a new version of that software or a new product has already taken its place.

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Managing your IT infrastructure, technologies and processes can be difficult for small and medium-sized businesses, particularly when you only have a small team with little to no IT experience. 

That’s where outsourcing to a managed IT services partner can bring your organization real benefits. Yet most small businesses are under the impression that outsourcing their IT is out of their budget. 

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It’s not uncommon for small and medium-sized businesses to have no in-house IT support. Instead, technical problems and IT decisions are handled by the most tech-savvy person in the company. 

This can work for a short amount of time, but it’s certainly not a sustainable practice. That’s why small and medium-sized enterprises typically partner with an outsourced IT support partner (also known as a managed IT services provider) for their technology needs.

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Technology is the number one driving force for change in the business world. Constantly evolving and adaptive technology provides your business with the opportunity to access new internal efficiencies, reduce business costs and drive new growth.

Yet having the resources and knowledge to keep up with these trends and ensure technologies are working as they should be can be difficult, especially for small to medium-sized enterprises (SMEs).

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There’s no doubt about it, Optimizing your company’s IT can be tricky. You need to optimize your budget so your systems can grow with your company and drive innovation, but at the same time you need to save money to improve your bottom line.

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Did you know that 8 in 10 small businesses (80 percent) plan to outsource business functions in 2021 (Clutch), and that figure is only expected to grow even further as we move into the future.

There’s a good reason for that. Outsourcing helps organizations lower costs, increase efficiencies, save time, access core skills and resources that would be expensive to employ in-house and increase business flexibility.

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