Business Technology Insights

Here at OT Group the security of our clients comes first. That’s why when we hear of a new scam affecting our customers, we believe it’s particularly important to raise awareness around the issue.

One security issue we’ve seen impacting our clients frequently over the past year is SIM card scams.

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Whether you are trying to cut your company’s expenses or simply looking to improve visibility into your budget, it pays to know how much your office supplies cost each month.

Did you know, however, that printing expenses from copiers and printers can be one of the largest unmanaged costs for small to medium-sized businesses? In fact, a study from Gartner estimates that organizations spend approximately 1-3 percent of annual revenue on printing - yet 90 percent of North American companies have no idea what their annual printing costs are.

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When you run your own business, you put a vast amount of time into making it a success. In fact, the majority of small business owners in the US say they work at least 50 hours per week - far more than the national average of 33.8 hours per week reported by the Bureau of Labour Statistics.

33 percent of small business owners reported working more than 50 hours a week, with an additional 25 percent of small business owners claiming they work more than 60 hours a week, according to a poll of readers of the New York Enterprise Report.

It doesn’t have to be this way.

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Small to medium-sized companies across the world are making the transition to becoming digital businesses. That means less time passing around paper documents that can easily be lost, and an increased focus on turning those documents into an electronic format.

By moving physical paperwork into a digital format, employees within your company will be able to efficiently access documents when required. You’ll also give these documents improved protection through backups and other security methods.

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The success of your business is inextricably linked to both your customer-facing and internal technology. If you want your business to be successful and to continue achieving yearly growth, you need to make sure the technology that you use is up to the challenge.

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Small to medium-sized businesses in Ontario, Canada, operate in a highly competitive market. To become profitable it’s crucial that their internal processes are efficient, that they can minimize downtime and they can provide a world-class customer experience (CX).

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As a small to medium-sized business, the investment you make into your IT infrastructure could be the difference between the successful operation of your business and struggling to compete with the competition.

According to IDG’s 2018 State of Digital Business Transformation, 55 percent of small businesses have already adopted a digital business strategy compared to 38 percent of traditional enterprises.

The good news? If you are part of that group of small firms which are revisiting their technology strategies and investing in new IT solutions to transition to a digital business solution, then you are perfectly set up for future growth.

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At OT Group, we receive a large number of questions from businesses in regards to which printer they should choose for their office. Perhaps the most common question, however, is whether they should purchase or lease a printer.

Investing in a printer or photocopier is a big decision for any size business. You want to make it as cost-effective as possible, but at the same time, you want to ensure your company invests in the right technology to give your employees the tools they need to be productive.

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Investing in your company’s IT strategy is more important now than it ever was before. An excellent IT infrastructure is now the foundation of any business, driving improvements to your internal operations as well as your customer-facing processes.

This is particularly true in Canada, where the small to medium-sized enterprise (SME) market is highly competitive. According to the Business Development Bank of Canada (BDC), there are almost 1.1 million SMEs in the country.

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It’s more than likely that your organization has an important internet usage document that must be signed by all staff members during the onboarding stage of their employment.

This document allows your company to define the standards of appropriate internet usage, so your employees know exactly what is expected of them. However, a question we receive on a regular basis is - should my organization monitor and track the internet usage of employees as part of its IT strategy?

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