Business Technology Insights

Craig Bell

Craig Bell
Vice President, OT Group of Companies

Recent Posts

Short of the printer breaking down and no longer working, many businesses will keep using their old printer, regardless of age or the sounds it makes. Printers, copiers and scanners are the poster child for “if it ain’t broke, don’t fix it”. 

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All businesses want to spend money wisely, improve efficiencies, minimize downtime and ensure the successful adoption of new technologies by employees. Is your company performing a business situational analysis (or a business IT infrastructure assessment), to make this happen?

If not, your business is, more than likely, suffering from the wasted time and increased costs associated with downtime. The 2017 Veeam Availability Report revealed that enterprise organizations lose an average of $21.8 million (USD) a year due to unplanned downtime.

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Despite the rise of video communication platforms such as Zoom or messaging platforms like Slack, phones are still the preferred communication channel for the vast majority of businesses - whether for communicating internally or speaking with customers.

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Change is coming for small to medium-sized businesses around the world, and those based in Ontario, Canada, are no different. Trends such as the rise of Millennials and Gen Z, the growth of eCommerce, growing customer expectations, business automation and a significant increase in the use of big data will all have an impact on how companies operate in the future.

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Downtime can have a significant impact on a company’s bottom line. According to Gartner, the average cost of IT network downtime is $5,600 p/minute.  That doesn’t even take into account intangible variables such as employee burnout, product velocity and brand reputation that also can have a negative affect on an organization's finances.

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When it comes to choosing the right printer for your business office, there’s certainly no one-size-fits all. And while the purchase of a new printer may seem insignificant on the surface, it’s an expensive buy that has long-term ramifications for your bottom line.

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Organizations in the current marketplace are working with an ever-growing number of vendors. Outsourcing elements of your business will give your business access to specific expertise, specialized knowledge and highly-qualified workers that would be far too expensive to employ in-house. 

With IT becoming a larger and more complex task for small, medium and large businesses, many owners and executives in Canada are now looking for ways to outsource IT help outside of their organization. Is your Kingston, Ontario-based business looking for third-party expertise to enhance your IT strategy?

Managed IT services might just be the answer for your business.

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You’ve likely heard about several innovative technologies your business can implement to help improve your office efficiencies

Did you read our blog about how small and medium-sized businesses can improve their processes and gain new efficiencies from technologies like cloud-based computing, business process automation and better communication technologies like unified communications ?

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Are you looking for the best copier lease for your small business? If so, you'll want to avoid some very common mistakes that a surprising number of organizations making when leasing their copier. 

Despite copier leases being some of the simplest financial documents that your company will ever execute, many businesses are continuing to misunderstand these documents. In fact, there’s a variety of pitfalls that organizations are tripping over when executing their new copier leases - but, thankfully, they are easy to avoid.

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After progressively amassing its troops near the Ukrainian border since December last year, Russia on Thursday (February 24, 2022) officially launched an invasion of Ukraine that represents one of the largest conventional military attacks that has occurred in Europe since World War II. It’s generally regarded that Russia and Ukraine are now at war, and that means cyberwarfare is set to increase exponentially over the coming months. 

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